FAQS

01. Where are you located?

02. Is there parking?

03. What do I need to bring?

04. What do you provide?

05. Are there showers?

06. Do you have lockers?

07. Do you have water or should I bring my own?

08. Is there food and drinks available to buy?

09. Is there a minimum age to attend?

10. Can I attend if I have a medical condition or am pregnant?

01. What kind of sessions do you offer?

02. Tell me about Reshape

03. I’ve not done HIIT before, will I be ok?

04. Tell me about Reps

05. Tell me about Reformer

06. Do I need Reformer socks?

07. Can I go next to my friend in a class?

01. What's the difference between a membership and a package?

02. How does billing work?

03. What happens if a payment fails?

04. Can I change my membership?

05. Can I freeze my membership?

06. How do I cancel my membership?

07. Can I use my membership at both clubs?

08. Can weekly memberships be shared?

01. How do I book a session?

02. How do I add myself to the waitlist?

03. What happens if I'm late for a session?

04. Can I transfer a booked session to a friend if I can’t attend?

01. How do I buy a session?

02. What’s the difference between a package and membership?

03. Can packages be shared?

04. Can I buy a single session?

05. Can I get a refund?

01. What if I cancel or don't show up to a class?